Terms of Service

Last updated: January 28, 2026

Welcome to Nicoli's Business Solutions. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or engaging our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or services. If you do not agree with these Terms, please do not use our website or services.

Definitions

  • "Company," "we," "us," or "our" refers to Nicoli's Business Solutions
  • "Client," "you," or "your" refers to the individual or entity using our services
  • "Services" refers to all consulting services offered by Nicoli's Business Solutions
  • "Website" refers to nicoli.ca and all associated pages

Services Offered

Nicoli's Business Solutions provides consulting services including, but not limited to:

  • Private investigation services
  • Record suspension assistance
  • Business solutions (business plans, marketing strategy, secret shopper assessments)
  • Professional development (resume writing, cover letter creation)

All services are subject to availability and may be modified at our discretion.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others. You may not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website
  • Use the website to transmit harmful, offensive, or illegal content
  • Interfere with or disrupt the website's operation
  • Copy, reproduce, or distribute content without permission

Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information
  • Respond to communications in a timely manner
  • Pay for services as agreed upon
  • Use our services for lawful purposes only
  • Respect confidentiality agreements where applicable

Payment Terms

Payment terms and pricing will be communicated before services begin. By engaging our services, you agree to:

  • Pay all fees as quoted and agreed upon
  • Make payments through approved methods (including Stripe)
  • Pay any applicable taxes as required by law

All payments are processed securely through Stripe. We do not store your payment information.

Cancellation and Refunds

Cancellation and refund policies vary depending on the service. Please contact us to discuss specific cancellation terms before engaging services. In general:

  • Cancellations must be communicated in writing
  • Refunds for partially completed work will be assessed on a case-by-case basis
  • Non-refundable deposits may apply for certain services

Confidentiality

We treat all client information with strict confidentiality. Information shared during consultations or service delivery will not be disclosed to third parties without your consent, except as required by law.

Clients are also expected to maintain confidentiality regarding proprietary methods, strategies, and materials provided by Nicoli's Business Solutions.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Nicoli's Business Solutions and is protected by copyright and intellectual property laws.

Upon full payment, clients receive ownership of deliverables created specifically for them (such as resumes, business plans, etc.). However, we retain the right to use general concepts and non-confidential elements for future work.

Limitation of Liability

To the fullest extent permitted by law, Nicoli's Business Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our services
  • Any decisions made based on our consulting advice
  • Unauthorized access to your information
  • Any third-party conduct or content

Our total liability shall not exceed the amount you paid for the specific service in question.

Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee:

  • Specific outcomes or results from our consulting services
  • That our website will be error-free or uninterrupted
  • The accuracy of any third-party information referenced

Note: Record suspension assistance does not guarantee approval. Final decisions rest with the Parole Board of Canada.

Indemnification

You agree to indemnify and hold harmless Nicoli's Business Solutions, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact:

Nicoli's Business Solutions

Ontario, Canada